Shipping & Return Policy
- Canada Crème de la Crème offers several shipping options via Canada Post to choose from including but not limited to: Priority, Xpress Post and Regular Parcel. All packages are shipped via Canada Post. For standard orders, your total order delivery time will take approximately 4-7 business days, depending on the method of shipment and final delivery destination. For express shipping, your total order delivery time will be approximately 2 business days according to Canada Post’s delivery schedule.
- Business Days Orders ship Monday – Friday from 2:00 pm – 6:00 pm MST, excluding federal holidays within Canada and the United States. Crème de la Crème is not responsible for duties or customs taxes due on delivery.
- United States For orders shipping to the United States there are several shipping options to choose from including but not limited to: Priority Worldwide USA, Expedited US Business, Xpress Post and Tracked Packets USA. All packages are shipped via Canada Post. For standard orders, your total order delivery time will take approximately 5-10 business days, depending on the method of shipment and final delivery destination. Standard shipping does not include a tracking number and can not tracked. For Xpress shipping, your total order delivery time will be approximately 2-3 business days (depending on the method of shipment and final delivery destination).
- Business Days Orders ship Monday – Friday from 2:00 pm – 6:00 pm MST, excluding federal holidays within Canada and the United States. Crème de la Crème is not responsible for duties or customs taxes due on delivery.
- International Shipping For orders shipping to international regions excluding the United States, there are several shipping options to choose from including but not limited to: Priority Worldwide International, Xpress Post International and Small Packets Air. All packages are shipped via Canada Post. For standard orders, your total order delivery time will take approximately 7-14 business days, depending on the method of shipment and final delivery destination. For express shipping, your total order delivery time will be approximately 3-8 business days (depending on the method of shipment and final delivery destination).
- Business Days Orders ship Monday – Friday from 2:00 pm -6:00 pm MST, excluding federal holidays within Canada and the United States. International shipments on rare occasions take up to 5 weeks to arrive if buyer chooses non-trackable shipping method. For this reason we encourage all international buyer to chose a shipping option with tracking. If your order has not arrived within 20-30 business days, please contact us at info@maisoncremedelacreme.com. Crème de la Crème is not responsible for duties or customs taxes due on delivery.
- Returns Crème de la Crème accepts returns on unopened and un-sused items in it’s original packaging. Once a return has been executed, please allow 5-7 business days for the funds to be returned via the original form of payment. Please contact us for further questions or concerns regarding our return policy at info@maisoncremedelacreme.com