Shipping Return Policy

 

Shipping Return Policy

 

Canada 

Crème de la Crème offers several shipping options via Canada Post to choose from including but not limited to: Priority, Express Post and Regular Parcel. All packages are shipped via Canada Post. For standard orders, your total order delivery time will take approximately 4-7 business days, depending on the method of shipment and final delivery destination. For express shipping, your total order delivery time will be approximately 2 business days according to Canada Post’s delivery schedule. 

 

Business Days 

Orders ship Monday – Friday from 2:00 pm – 6:00 pm MST, excluding federal holidays within Canada and the United States. Crème de la Crème is not responsible for duties or customs taxes due on delivery.

 

United States 

We currently Are Not Shipping To The U.S. For orders shipping to the United States there are several shipping options to choose from including but not limited to: Priority Worldwide USA, Expedited US Business, Xpress Post and Tracked Packets USA. All packages are shipped via Canada Post. For standard orders, your total order delivery time will take approximately 5-10 business days, depending on the method of shipment and final delivery destination. Standard shipping does not include a tracking number and cannot tracked. For Xpress shipping, your total order delivery time will be approximately 2-3 business days (depending on the method of shipment and final delivery destination). 

 

Business Days 

Orders ship Monday – Friday from 2:00 pm – 6:00 pm MST, excluding federal holidays within Canada and the United States. Crème de la Crème is not responsible for duties or customs taxes due on delivery.

 

International Shipping 

For orders shipping to international regions excluding the United States, there are several shipping options to choose from including but not limited to: Priority Worldwide International, Xpress Post International and Small Packets Air. All packages are shipped via Canada Post. For standard orders, your total order delivery time will take approximately 7-14 business days, depending on the method of shipment and final delivery destination. For express shipping, your total order delivery time will be approximately 3-8 business days (depending on the method of shipment and final delivery destination). 

 

Business Days 

Orders ship Monday – Friday from 2:00 pm -6:00 pm MST, excluding federal holidays within Canada and the United States. International shipments on rare occasions take up to 5 weeks to arrive if buyer chooses non-trackable shipping method. For this reason, we encourage all international buyer to choose a shipping option with tracking. If your order has not arrived within 20-30 business days, please contact us at info@maisoncremedelacreme.com. Crème de la Crème is not responsible for duties or customs taxes due on delivery.

 

Returns 

Crème de la Crème accepts returns on unopened and un-used items in its original packaging. Once a return has been executed, please allow 5-7 business days for the funds to be returned via the original form of payment. Please contact us for further questions or concerns regarding our return policy at info@maisoncremedelacreme.com